Help & Advice
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If you haven't found the answer to your question, or what you are looking for, we would love to hear from you.
Product Care Tips
Keep your new floor covering looking beautiful for longer.
Whether you have a natural carpet floor covering such as sisal, coir, jute or seagrass, a synthetic flooring, a pure wool carpet or a wool mix, we have some useful product care tips that may come in handy to ensure you are always fully prepared.
Rug or runner curling? No worries, we have some advice to help with that too!
Installation Tips
Alternative floor coverings look their best when fitted professionally.
We recommend that all of our floor coverings are installed by one of our Alternative Retail Partners who each have experienced, professional carpet fitters. However, we do have some hints and tips so you know what to expect.
FAQs
How can we help you?
Browse our frequently asked questions and let us inform, help and guide you through all things Alternative Flooring.
Warranty Registration
For added peace of mind, we provide a 5-year Warranty on all our floor coverings.
Click the link below to get started.
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